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Trigger on new orders in Salesforce
The workflow starts when new orders are created in Salesforce, using a scheduled trigger that checks for new records every 3 minutes.
Look up item in SAP B1 by Salesforce product ID
The SAP Business One items catalog is searched using the Salesforce product ID (U_WebID) from the order line item to resolve the corresponding SAP item code.
Check for existing sales order in SAP B1
SAP Business One orders are searched by the Salesforce order ID (NumAtCard) to determine if the order has already been synced.
Decision: Order already exists in SAP B1
If the order already exists in SAP B1 (DocEntry found), the workflow skips creation. If not found, the workflow proceeds to create the full sales cycle.
Create sales order in SAP Business One
A new sales order is created in SAP B1 with the customer code, order date, line items including item code, quantity, unit price, tax code, and full billing and shipping address details from Salesforce.
Create AR invoice from sales order
An accounts receivable invoice is automatically created in SAP B1 linked to the sales order, carrying forward the document lines, tax codes, quantities, and pricing from the sales order.
Create cash incoming payment and update Salesforce with invoice
A cash incoming payment is recorded in SAP B1 against the AR invoice for the full document total. Simultaneously, the Salesforce order is updated with the SAP invoice entry number for cross-reference.
Update Salesforce order with payment and status
The Salesforce order is updated with the SAP payment document number and the order status is set to 'Activated', completing the full sales cycle.
BUSINESS BENEFITS
Streamline Your Order Process with Automation
1
End-to-end sales cycle automation
Automates the entire sales cycle from Salesforce order through SAP B1 sales order, AR invoice, and cash payment in a single workflow, eliminating manual steps.
2
Duplicate order prevention
Built-in check searches SAP B1 for existing orders by Salesforce order ID before creation, preventing duplicate sales orders.
3
Automatic invoice and payment creation
AR invoices and cash incoming payments are automatically generated from the sales order, accelerating the order-to-cash process.
4
Bidirectional status sync
SAP B1 invoice and payment document numbers are written back to the Salesforce order, and the order status is updated to 'Activated' upon completion.
5
Complete address and line item sync
Full billing and shipping addresses, line items with quantities, unit prices, tax codes, and product codes are accurately synced from Salesforce to SAP B1.
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Self Onboarding under 15 minutes
Onboarding with appse ai is quick and easy. 50% of our users complete setup in under 15 minutes, thanks to self-guided processes, interactive guides, and a seamless flow. Get started fast, no technical support required.
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Troubleshooting &FAQs
The workflow is triggered when new orders are created in Salesforce, checked every 3 minutes via a scheduled trigger.
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