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No More Delay in Order Processing

No More Delay in Order Processing

Users200+

Publish DateOct, 2025

Apps Required
borderSalesforce
borderSAP Business One
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No-code and low-code platform

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Explore how thetemplates work?

Trigger on new orders in Salesforce

The workflow starts when new orders are created in Salesforce, using a scheduled trigger that checks for new records every 3 minutes.

Look up item in SAP B1 by Salesforce product ID

The SAP Business One items catalog is searched using the Salesforce product ID (U_WebID) from the order line item to resolve the corresponding SAP item code.

Check for existing sales order in SAP B1

SAP Business One orders are searched by the Salesforce order ID (NumAtCard) to determine if the order has already been synced.

Decision: Order already exists in SAP B1

If the order already exists in SAP B1 (DocEntry found), the workflow skips creation. If not found, the workflow proceeds to create the full sales cycle.

Create sales order in SAP Business One

A new sales order is created in SAP B1 with the customer code, order date, line items including item code, quantity, unit price, tax code, and full billing and shipping address details from Salesforce.

Create AR invoice from sales order

An accounts receivable invoice is automatically created in SAP B1 linked to the sales order, carrying forward the document lines, tax codes, quantities, and pricing from the sales order.

Create cash incoming payment and update Salesforce with invoice

A cash incoming payment is recorded in SAP B1 against the AR invoice for the full document total. Simultaneously, the Salesforce order is updated with the SAP invoice entry number for cross-reference.

Update Salesforce order with payment and status

The Salesforce order is updated with the SAP payment document number and the order status is set to 'Activated', completing the full sales cycle.

BUSINESS BENEFITS

Process AutomationStreamline Your Order Process with AutomationProcess Automation

1

End-to-end sales cycle automation

Automates the entire sales cycle from Salesforce order through SAP B1 sales order, AR invoice, and cash payment in a single workflow, eliminating manual steps.

2

Duplicate order prevention

Built-in check searches SAP B1 for existing orders by Salesforce order ID before creation, preventing duplicate sales orders.

3

Automatic invoice and payment creation

AR invoices and cash incoming payments are automatically generated from the sales order, accelerating the order-to-cash process.

4

Bidirectional status sync

SAP B1 invoice and payment document numbers are written back to the Salesforce order, and the order status is updated to 'Activated' upon completion.

5

Complete address and line item sync

Full billing and shipping addresses, line items with quantities, unit prices, tax codes, and product codes are accurately synced from Salesforce to SAP B1.

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CaseStudies

All Marine Spares

Custom pricing synced; ordersCustom pricing synced; orders posted faster; manual entry removed. The team now focuses on sales, not fixes.”

DesignerBoys

Sales order automation and“Sales order automation and accurate inventory. Deployed in a week; growth and service accelerated.”

Richardson

Unstable connectors replaced;“ orders, payments, shipping now reliable. Stability restored and operations simplified.”

Troubleshooting &FAQs

The workflow is triggered when new orders are created in Salesforce, checked every 3 minutes via a scheduled trigger.

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