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HomeTemplatesShopify to SAP ECC Sales Order Sync with Duplicate Check
Order to CashRetaileCommerce

Shopify to SAP ECC Sales Order Sync with Duplicate Check

Creates an SAP ECC sales order for every new Shopify order after a duplicate check, then writes the SAP ECC order reference back to Shopify

Apps used in this template

Shopify
Shopify
SAP ECC
SAP ECC
Shopify
SAP ECC

About this template

What This Workflow Does

Shopify orders have to be rekeyed into SAP ECC before the warehouse and finance can act, and the same order can end up booked twice. This template picks up each new Shopify order, fetches the buyer's SAP ECC customer reference by email, checks SAP ECC for an existing order and only then creates the sales order with lines, quantities and pricing, writing the SAP ECC reference back to Shopify.

Key benefits

  • Orders without rekeying — New Shopify orders become SAP ECC sales orders with the customer, line items, quantities and pricing.
  • Duplicate check first — SAP ECC is searched for a matching sales order, and the flow stops if one already exists.
  • Customer linked by email — The buyer is looked up in Shopify by email to fetch the reference to their SAP ECC customer record.
  • Reference on both sides — The SAP ECC sales order reference is written back to the Shopify order for tracking and reconciliation.

Template details

Steps
6
Apps
2 integrations
Flow
Shopify to SAP ECC
Mode
Triggered
Category
Order to CashRetaileCommerce
Version
v1.0

Inside the flow

How the template works

When a Shopify order is placed, appse ai formats it for SAP ECC, fetches the buyer's SAP ECC customer reference by email and checks SAP ECC for an existing order. If none exists, it creates the sales order and updates the Shopify order with the SAP ECC reference.

01

Capture the new Shopify order

When a new order is placed in Shopify, appse ai picks it up and starts the sync.

02

Format the order for SAP ECC

Order details, line items and pricing are mapped into a structure SAP ECC accepts.

03

Fetch the customer reference

The buyer is looked up in Shopify by email to get the reference that links them to their SAP ECC customer record.

04

Check SAP ECC for the order

SAP ECC is searched for a sales order that matches the Shopify order. If one exists, the flow stops so the order is not booked twice.

05

Create the SAP ECC sales order

A new sales order is created in SAP ECC with the customer, line items, quantities and pricing from Shopify. The order is ready for fulfillment.

06

Write the reference back to Shopify

The Shopify order is updated with the SAP ECC sales order reference. Both records are now linked for tracking and reconciliation.

Business Benefits

Move Shopify orders into SAP ECC without rekeying or double booking

01

Faster handoff to fulfillment

Shopify orders land in SAP ECC as soon as they are placed, so warehouse and finance teams start processing without waiting on manual entry.

02

No double booked orders

Every order is checked against SAP ECC before it is created, which prevents duplicate shipments, invoices and stock deductions.

03

Line item accuracy

Products, quantities and prices are mapped from Shopify to SAP ECC as they are, with no rekeying errors or pricing mismatches.

04

Order traceability across both systems

Each Shopify order carries its SAP ECC sales order reference, so support, finance and operations can trace any order in both systems.

05

Handles peak order volume

Flash sales and seasonal spikes run through the same flow, without extra order entry staff or backlogs.

01

Faster handoff to fulfillment

Shopify orders land in SAP ECC as soon as they are placed, so warehouse and finance teams start processing without waiting on manual entry.

02

No double booked orders

Every order is checked against SAP ECC before it is created, which prevents duplicate shipments, invoices and stock deductions.

03

Line item accuracy

Products, quantities and prices are mapped from Shopify to SAP ECC as they are, with no rekeying errors or pricing mismatches.

04

Order traceability across both systems

Each Shopify order carries its SAP ECC sales order reference, so support, finance and operations can trace any order in both systems.

05

Handles peak order volume

Flash sales and seasonal spikes run through the same flow, without extra order entry staff or backlogs.

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Customize the flow

Build Your Own Version of This Workflow

Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.

01

New products created

On new products created in Shopify.

02

New orders created

On new orders created in Shopify.

03

New Gift Cards Created

Triggers when a new gift card is created in Shopify.

04

New Abandoned Checkout

Triggers when a new abandoned checkout is created in Shopify.

05

Fulfillment Created

Triggers when a fulfillment is created in Shopify. Select whether to fetch partially fulfilled or fully fulfilled orders.

06

New Company Created

Triggers when a new company is created in Shopify.

07

Orders Cancelled

Triggers when an order is cancelled in Shopify. Only fires for orders where cancelledAt is not null.

08

New Draft Orders Created

Triggers when a new draft order is created in Shopify.

09

Orders updated

On orders updated in Shopify.

10

New Refund Created

Triggers when a new refund is created for a Shopify order. Only fires for orders that have at least one refund with one or more refund line items.

11

Products updated

On products updated in Shopify.

12

New Company Location Created

Triggers when a new company location is created in Shopify.

13

New customers created

On new customers created in Shopify.

14

Customers updated

On customers updated in Shopify.

15

New Return Created

Triggers when a new return is created for a Shopify order. Only fires for orders that have at least one return.

Questions & answers

Frequently asked questions

Everything you need to know about this template before you deploy it.

How does Shopify to SAP ECC sales order sync work?

When a Shopify order is placed, appse ai formats it for SAP ECC and fetches the buyer's SAP ECC customer reference by email. It checks SAP ECC for an existing order, creates the sales order if none exists and writes the SAP ECC reference back to the Shopify order.

How does the template prevent duplicate orders in SAP ECC?

How is a Shopify customer matched to SAP ECC?

What order data is sent to SAP ECC?

What needs to be in place before it runs?

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Robert Donnelly
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The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
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Founder and CEO
Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Sankar Thiagasamudram
Founder and CEO
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Richard Grew
Renegade Brewery
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Richard Grew
Renegade Brewery

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