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Keep Dynamics 365 Business Central Customer Records in Sync with BigCommerce

Apps used in this template

BigCommerce
BigCommerce
Dynamics 365 Business Central
Dynamics 365 Business Central
BigCommerce
Dynamics 365 Business Central

About this template

What this workflow does

Update existing Dynamics 365 Business Central customer records from BigCommerce customer updates.

Key benefits

  • Customer data consistency
  • Reduced manual maintenance
  • Improved operational accuracy

Template details

Steps
5 automated steps
Apps
2 integrations
Flow
BigCommerce → Dynamics 365 Business Central
Mode
One-way sync
Category
EcommerceERP
Version
v1.0

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Customize the flow

Build your own version of this workflow

Every module in this template is fully customisable. Add triggers, swap actions, or extend the logic using appse ai's no-code visual builder.

01

New orders created

Trigger when new orders are created in BigCommerce.

02

Orders updated

Triggers when orders are updated in BigCommerce after the specified date and time.

03

Products updated

Trigger with modified date when products are updated in BigCommerce.

04

New customers created

Trigger when new customers are created in BigCommerce.

05

Customers updated

Trigger when customers are updated in BigCommerce.

Inside the flow

How the template works

appse ai runs this workflow end to end for BigCommerce — automatically, every single day. Here is exactly what happens when this template runs.

01

Trigger: Customers updated in BigCommerce

Detects updated customer records in BigCommerce using a scheduled trigger that runs every 3 minutes.

02

Get customer addresses by customer ID in BigCommerce

Retrieves the latest customer address details for the updated BigCommerce customer.

03

Get customer by email in Dynamics 365 Business Central

Searches Dynamics 365 Business Central customer records using the BigCommerce customer email address.

04

Decision: Does customer number exist?

Checks whether a matching customer record exists in Dynamics 365 Business Central by verifying the customer number field.

05

Update existing customer in Dynamics 365 Business Central

Updates the matched customer record in Dynamics 365 Business Central with the latest name, phone, and address details from BigCommerce.

Business benefits

More than moving data between apps — here is the measurable impact this automation delivers for your team.

01

Customer data consistency

Keeps Dynamics 365 Business Central customer records aligned with the latest updates from BigCommerce.

02

Reduced manual maintenance

Removes repetitive manual updates of customer contact and address details across systems.

03

Improved operational accuracy

Ensures downstream processes in ERP use current customer information for billing and shipping.

01

Customer data consistency

Keeps Dynamics 365 Business Central customer records aligned with the latest updates from BigCommerce.

02

Reduced manual maintenance

Removes repetitive manual updates of customer contact and address details across systems.

03

Improved operational accuracy

Ensures downstream processes in ERP use current customer information for billing and shipping.

Questions & answers

Frequently asked questions

Everything you need to know about this template before you deploy it.

How often does the sync run?

The sync runs every 3 minutes as per the workflow schedule.

When is a customer updated in Business Central?

Is manual intervention required?

Why businesses love appse ai

Discover how appse ai has helped businesses automate processes and achieve growth through our users' success stories.

Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Hans Engstrom
Operations Manager, Christiana Bikes
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Peter Grueterich
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Sankar Thiagasamudram
Founder and CEO
Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Sankar Thiagasamudram
Founder and CEO
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Richard Grew
Renegade Brewery
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Richard Grew
Renegade Brewery

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