Find the delivery note
appse ai reads the new delivery note in SAP Business One.
Order FulfillmentCustomer NotificationsERP
SAP Business One Delivery Note SMS Notifications with Twilio and OpenAI
Send a Twilio SMS with order details and a tracking link when SAP Business One creates a delivery note, and draft an Outlook delay email for late shipments
Apps used in this template
About this template
What This Workflow Does
Customers who hear nothing after their order ships call support to ask where it is. When SAP Business One creates a delivery note, this template uses OpenAI to write the message, sends an SMS with order details and the tracking link through Twilio, and creates a draft delay email in Microsoft Outlook when a shipment is late.
Key benefits
- Shipping SMS — Customers get order details and a tracking link by SMS.
- Written by OpenAI — OpenAI drafts short message text from the delivery note.
- Delay drafts — Late shipments get a draft email in Outlook for review.
- Driven by SAP — The SAP Business One delivery note drives every message.
Inside the flow
How the template works
A new SAP Business One delivery note starts the flow; OpenAI writes the message and Twilio sends the SMS with order details and the tracking link. For delayed shipments, a draft delay email is created in Microsoft Outlook.
Write the message
OpenAI turns the delivery details into short customer text.
Send the SMS
Twilio sends the customer an SMS with order details and the tracking link.
Draft a delay email
If the shipment is delayed, a draft email is created in Microsoft Outlook for the team to review and send.
Business Benefits
Keep customers informed from the moment an order ships.
01
Better customer communication
Customers get timely shipping updates, which raises satisfaction.
01
Better customer communication
Customers get timely shipping updates, which raises satisfaction.
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Questions & answers
Frequently asked questions
Everything you need to know about this template before you deploy it.
How does sap business one delivery note sms notifications work?
When SAP Business One creates a delivery note, OpenAI writes the message and Twilio sends an SMS with order details and the tracking link.
What is in the SMS?
Are delay emails sent automatically?
Does it track the carrier?
What needs to be in place before it runs?
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Sankar Thiagasamudram
Founder and CEO
Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Founder and CEO
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Renegade Brewery
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Renegade Brewery
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