Receive the request
appse ai picks up availability requests sent to the configured Microsoft Outlook address.
About this template
Sales reps wait on warehouse teams to confirm stock before they can quote a delivery date. This template reads availability requests from a set Microsoft Outlook address, uses OpenAI to extract items, quantities and dates, queries SAP Business One for available, committed and incoming stock by warehouse, and emails back a fulfillment recommendation.
Key benefits
Inside the flow
Each email from the configured Outlook address is read by OpenAI, which extracts products, quantities and target dates into a structured query. appse ai runs that query against SAP Business One and OpenAI turns the ATP result into a fulfillment recommendation emailed back to the rep.
appse ai picks up availability requests sent to the configured Microsoft Outlook address.
OpenAI reads the email and pulls out product identifiers, quantities, target dates and customer requirements in a standard format.
A query on SAP Business One returns available, committed and incoming stock for each warehouse.
OpenAI reviews the ATP result and recommends immediate, partial, alternate warehouse or future fulfillment.
Microsoft Outlook sends the recommendation with expected ship dates back to the sales rep.
Give sales teams delivery dates they can commit to.
01
Availability and delivery timing come back without rounds of internal emails.
02
Commitments are based on committed stock and incoming supply, reducing over-promising.
03
Reps see partial, alternate warehouse and future options, not just in stock or out.
04
Warehouse and planning teams stop answering repetitive stock questions.
05
Reps spend time with customers instead of chasing inventory answers.
01
Availability and delivery timing come back without rounds of internal emails.
02
Commitments are based on committed stock and incoming supply, reducing over-promising.
03
Reps see partial, alternate warehouse and future options, not just in stock or out.
04
Warehouse and planning teams stop answering repetitive stock questions.
05
Reps spend time with customers instead of chasing inventory answers.
Keep exploring
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Customize the flow
Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.
Questions & answers
Everything you need to know about this template before you deploy it.
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