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EcommerceERPFinance & Accounting

Automatically Sync Amazon Return Events to SAP Business One as Returns and AR Credit Memos

Apps used in this template

amazon_sp
amazon_sp
sapbusinessone
sapbusinessone
amazon_sp
sapbusinessone

About this template

What this workflow does

Amazon return events are pushed directly into SAP Business One as return documents and credit memos - no manual data entry required. Exact items, quantities, taxes, and discounts are synced for every returned order, keeping inventory and accounting records precise.

  • Automated Refund Processing
  • Line-Item Accuracy at Scale
  • Real-Time Financial Visibility

Template details

Steps
4 automated steps
Apps
2 integrations
Flow
Amazon Seller Central → SAP Business One
Mode
One-way sync
Category
EcommerceERPFinance & Accounting
Version
v1.0

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Customize the flow

Build your own version of this workflow

Every module in this template is fully customisable. Add triggers, swap actions, or extend the logic using appse ai's no-code visual builder.

01

Low Inventory Alert

Triggers when FBA inventory summaries are fetched. Use with workflow conditions to detect low stock, out-of-stock, or inventory changes.

02

Inventory Level Changed

Triggers when FBA inventory levels are updated for one or more SKUs. Fires per SKU summary so downstream steps can sync stock quantities to external systems such as ERP, WMS, or e-commerce platforms.

03

On New Orders Created

Triggers when new orders are created in Amazon Seller Central for the selected marketplace after the specified date and time.

04

New Return Financial Event

Triggers when a new return or refund financial event is posted in Amazon Seller Central. Each trigger execution returns one refund event with full charge, fee, and item details.

05

Vendor Purchase Order Created

Triggers when Amazon creates a new wholesale purchase order for a vendor. Fires per PO so downstream steps can acknowledge, plan fulfilment, or sync order details to ERP and WMS systems.

06

New Report

Triggers when new reports matching the specified filters are found in Amazon Seller Central. Fires once per matching report.

07

New Order Created

Triggers when a new order is created in Amazon Seller Central for the selected marketplace.

08

New Sales Order Financial Event

Triggers when a new sales order financial event (shipment charge/fee) is posted in Amazon Seller Central. Each trigger execution returns one shipment event with full charge, fee, and item details.

09

Inbound Shipment Created

Triggers when a new FBA inbound shipment is created. Fires per shipment so downstream steps can fetch item details to compare QuantityShipped vs QuantityReceived and track fulfilment accuracy.

10

Feed Created or Updated

Triggers when a feed finishes processing (status becomes DONE or FATAL). Use to monitor feed submission results.

11

Inbound Shipment Updated

Triggers when an Amazon FBA inbound shipment is created or updated. Use to track consignment status changes, detect mismatch discrepancies, and monitor shipments moving through WORKING, SHIPPED, RECEIVING, CLOSED, and other statuses.

12

New Orders Search (All Details)

Triggers when new or updated orders are found in Amazon Seller Central using the latest SearchOrders API. Returns all order details including buyer info, shipping address, and items in a single call.

13

Order Updated

Triggers when an existing order is updated in Amazon Seller Central (status change, shipment, cancellation, etc.).

14

Report Processing Completed

Triggers when a report finishes processing (status becomes DONE). Poll for completed reports of a specific type.

15

Inventory Reconciliation

Triggers when FBA inventory summaries are updated, providing detailed fulfillable, inbound, reserved, and researching quantities per SKU. Use to detect and reconcile inventory discrepancies between your records and Amazon FBA.

Inside the flow

How the template works

appse ai runs this workflow end to end for amazon_sp — automatically, every single day. Here is exactly what happens when this template runs.

01

Continuous Return Event Monitoring

Monitors Amazon Seller Central every 3 minutes via returns automation for new return financial events, ensuring no refund or return transaction is missed.

02

Original Invoice Matching in SAP Business One

Searches SAP Business One for the original invoice linked to the Amazon Order ID associated with the return.

03

Automated Return Document Creation

Generates a Return document in SAP Business One using the original invoice data - mapping item codes, returned quantities, unit prices, and warehouse locations precisely.

04

Automatic AR Credit Memo Generation

Creates an AR Credit Memo in SAP Business One through automation in finance and accounting from the return document, completing financial reconciliation without any manual intervention.

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Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
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The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Sankar Thiagasamudram
Founder and CEO
Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Sankar Thiagasamudram
Founder and CEO
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
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Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
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Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
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Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
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Richard Grew
Renegade Brewery
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Richard Grew
Renegade Brewery

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