Detect the bill
The flow starts when a new bill is created in Zoho POS.
About this template
What This Workflow Does
When a sale is voided at the till, the matching sales order in the ERP often stays open until someone finds and cancels it. This template starts on each new Zoho POS bill, keeps only void bills, finds the matching SAP Business One sales order through a DI Server query, confirms it with an AI check and an existence check, then cancels it.
Key benefits
- Voids reach the ERP — Each void bill in Zoho POS leads to the matching SAP Business One order being cancelled.
- Only void bills — Normal bills are filtered out at the start.
- Two checks before cancelling — An AI review and an order existence check run before any cancellation.
- Cleaner reconciliation — POS voids and ERP orders stay in step.
Inside the flow
How the template works
Triggered on a new Zoho POS bill, the flow keeps void bills, queries SAP Business One for the matching sales order, runs an AI check and an existence check, then cancels the order.
Keep void bills
A filter passes only bills marked as void.
Get the full bill
The complete bill is fetched from Zoho POS by its ID.
Find the SAP order
A select query on the SAP Business One DI Server finds the sales order matching the bill reference.
Check before acting
An LLM step reviews the bill and order together, and a filter confirms a cancellable order exists.
Cancel the sales order
The matched sales order is cancelled in SAP Business One.
Business Benefits
Reflect POS voids in your ERP without manual tracking
01
Voids handled straight away
Each void bill is acted on when it is created, not at month end.
02
Fewer wrong cancellations
The AI review and existence check stop cancellations of closed or missing orders.
03
No manual hunting
Finance stops searching SAP for orders behind voided bills.
04
Faster reconciliation
POS and ERP records agree, so there is less to investigate at close.
05
Handles volume
Every void bill follows the same checks however many there are.
01
Voids handled straight away
Each void bill is acted on when it is created, not at month end.
02
Fewer wrong cancellations
The AI review and existence check stop cancellations of closed or missing orders.
03
No manual hunting
Finance stops searching SAP for orders behind voided bills.
04
Faster reconciliation
POS and ERP records agree, so there is less to investigate at close.
05
Handles volume
Every void bill follows the same checks however many there are.
Keep exploring
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Customize the flow
Build Your Own Version of This Workflow
Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.
Questions & answers
Frequently asked questions
Everything you need to know about this template before you deploy it.
How does zoho pos void bill to sap business one work?
On each new Zoho POS bill, the flow keeps void bills, finds the matching SAP Business One sales order, checks it and cancels it.
Which bills are processed?
What does the AI step do?
What if the SAP order is already closed?
What needs to be in place before it runs?
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Sankar Thiagasamudram
Founder and CEO
Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Founder and CEO
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Renegade Brewery
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Renegade Brewery
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