Check for updated customers
Every three minutes the flow pulls Shopify customers that were updated, up to 10 per run.
About this template
What This Workflow Does
When customers change their name in Shopify, the ERP record falls out of step unless someone updates it by hand. This template checks Shopify every three minutes for updated customers (up to 10 per run), finds each one in Epicor Kinetic by email and updates the first and last name.
Key benefits
- Names stay aligned — Customer name changes in Shopify reach Epicor Kinetic without manual edits.
- Email matching — Each customer is matched by email address, so the right ERP record is updated.
- Safe updates — The update runs only when a matching Epicor Kinetic customer is found.
- Short delay — A three minute schedule keeps the gap between systems small.
Inside the flow
How the template works
Every three minutes the flow pulls up to 10 updated Shopify customers, finds each in Epicor Kinetic by email and updates the name only when a match exists.
Find the Epicor customer
Each customer's email address is used to search Epicor Kinetic.
Confirm the match
The flow continues only if a matching Epicor Kinetic customer is found.
Update the name
The customer name in Epicor Kinetic is updated with the Shopify first and last name, keeping the existing company and customer IDs.
Business Benefits
Keep customer names consistent across store and ERP
01
No manual edits
Name changes made in Shopify no longer need retyping in Epicor Kinetic.
02
Right record updated
Email matching points each update at the intended ERP customer.
03
No stray updates
Customers with no Epicor Kinetic match are skipped rather than forced through.
04
Consistent records
Store and ERP show the same customer name for order and finance teams.
05
Runs unattended
The schedule keeps processing changes without anyone watching for them.
01
No manual edits
Name changes made in Shopify no longer need retyping in Epicor Kinetic.
02
Right record updated
Email matching points each update at the intended ERP customer.
03
No stray updates
Customers with no Epicor Kinetic match are skipped rather than forced through.
04
Consistent records
Store and ERP show the same customer name for order and finance teams.
05
Runs unattended
The schedule keeps processing changes without anyone watching for them.
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Customize the flow
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Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.
Questions & answers
Frequently asked questions
Everything you need to know about this template before you deploy it.
How does shopify to epicor kinetic customer sync work?
Every three minutes the flow pulls updated Shopify customers, finds each in Epicor Kinetic by email and updates the first and last name.
Which fields are updated?
What happens if the customer is not in Epicor Kinetic?
How many customers are processed per run?
What needs to be in place before it runs?
Why businesses love appse ai
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Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Founder and CEO
Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Founder and CEO
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Renegade Brewery
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Renegade Brewery
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