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HomeTemplatesShopify B2B Order to Dynamics 365 Sales Order with PO Number
eCommerceB2B OrderseCommerce to ERP

Shopify B2B Order to Dynamics 365 Sales Order with PO Number

Create a Dynamics 365 Finance and Operations sales order header and lines from each new Shopify B2B order, carrying the buyer PO number and notes, with a duplicate check

Apps used in this template

Shopify
Shopify
Microsoft Dynamics 365 Finance and Operations
Microsoft Dynamics 365 Finance and Operations
Shopify
Microsoft Dynamics 365 Finance and Operations

About this template

What This Workflow Does

B2B web orders are retyped into the ERP and the buyer's PO number often gets lost, which leads to invoice disputes. When a new Shopify order arrives, including approved draft orders, this template checks Dynamics 365 Finance and Operations for an existing order by reference, creates the sales header with the PO number and notes, and adds every line with mapped item codes.

Key benefits

  • PO number carried over — The buyer PO maps to the ERP sales header.
  • No duplicate orders — A reference lookup stops repeat orders.
  • Every line posted — Each cart item becomes a sales line tied to the header.
  • Notes preserved — Checkout notes and delivery instructions reach the ERP.

Template details

Steps
5
Apps
2 integrations
Flow
Shopify to Dynamics 365 Finance and Operations
Mode
Triggered
Category
eCommerceB2B OrderseCommerce to ERP
Version
v1.0

Inside the flow

How the template works

The flow starts on a new Shopify order and splits into header and line branches. The header branch checks for an existing order and creates the sales header with the PO number, and the lines are mapped to ERP item codes and posted to that header.

01

Detect the new order

appse ai picks up a new Shopify order, including approved draft orders with a PO number.

02

Check for an existing order

The flow looks up sales headers by reference number and stops if one exists.

03

Create the sales header

The header is created with the PO number, customer details and checkout notes.

04

Split the cart

The order's products are separated into individual line items.

05

Create the sales lines

SKUs are mapped to ERP item codes and each line is posted to the new header.

Business Benefits

Get B2B web orders into the ERP with the buyer's reference intact

01

Faster order to cash

Web orders reach the ERP ready for fulfillment.

02

Clear PO traceability

Finance and procurement always have the buyer's PO number.

03

No duplicate orders

Repeated webhooks or checkout refreshes do not create a second order.

04

Instructions kept

Delivery notes reach the right ERP fields.

01

Faster order to cash

Web orders reach the ERP ready for fulfillment.

02

Clear PO traceability

Finance and procurement always have the buyer's PO number.

03

No duplicate orders

Repeated webhooks or checkout refreshes do not create a second order.

04

Instructions kept

Delivery notes reach the right ERP fields.

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Customize the flow

Build Your Own Version of This Workflow

Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.

01

New products created

On new products created in Shopify.

02

New orders created

On new orders created in Shopify.

03

New Gift Cards Created

Triggers when a new gift card is created in Shopify.

04

New Abandoned Checkout

Triggers when a new abandoned checkout is created in Shopify.

05

Fulfillment Created

Triggers when a fulfillment is created in Shopify. Select whether to fetch partially fulfilled or fully fulfilled orders.

06

New Company Created

Triggers when a new company is created in Shopify.

07

Orders Cancelled

Triggers when an order is cancelled in Shopify. Only fires for orders where cancelledAt is not null.

08

New Draft Orders Created

Triggers when a new draft order is created in Shopify.

09

Orders updated

On orders updated in Shopify.

10

New Refund Created

Triggers when a new refund is created for a Shopify order. Only fires for orders that have at least one refund with one or more refund line items.

11

Products updated

On products updated in Shopify.

12

New Company Location Created

Triggers when a new company location is created in Shopify.

13

New customers created

On new customers created in Shopify.

14

Customers updated

On customers updated in Shopify.

15

New Return Created

Triggers when a new return is created for a Shopify order. Only fires for orders that have at least one return.

Questions & answers

Frequently asked questions

Everything you need to know about this template before you deploy it.

How does shopify b2b order to dynamics 365 sales order work?

When a new Shopify order arrives, appse ai creates the sales header in Dynamics 365 Finance and Operations with the PO number, then adds every line.

Where does the PO number go?

How are duplicate orders prevented?

Does it include draft orders?

What needs to be in place before it runs?

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Founder and CEO
Their quick updates and improvements have boosted our productivity, allowing us to focus on making better products. Highly recommend for any manufacturer seeking efficiency.
Hans Engstrom
Hans Engstrom
Operations Manager, Christiana Bikes
appse ai enabled us to automate processes and achieve real-time efficiency with their ready-to-use solution. Their responsive support and customizations were exactly what we needed.
Peter Grueterich
Peter Grueterich
President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
Robert Donnelly
CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
Sankar Thiagasamudram
Sankar Thiagasamudram
Founder and CEO
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
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Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
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Vainick Oliveri
Golden Toys
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Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai helped us to manage our inventory and invoices in SAP and WooCommerce. With appse ai our job is much easy as everything is automated and we have better control on our inventory.
Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
Maher Ataya
Founder, Italparts SRL & Italparts LLC
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
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Richard Grew
Renegade Brewery
appse ai truly helped us transform our business processes. Now with the integration, it has become really smooth, everything just flows better. It really helped our team save time, streamline processes and honestly boost productivity more than we expected.
Jason Mitchell
Jason Mitchell
MD, All Marine Spares
Since we started using appse ai as our middleware, everything has been way smoother. It saved us about 10-20 hours a week, which is huge. The team is super responsive and easy to work with.
Dan Gerber
Dan Gerber
CEO, Designer Boys
appse ai truly understood our needs and delivered a seamless integration between SAP and Shopify. Their team is highly knowledgeable and capable, ensuring the solution perfectly aligned with our requirements.
Columb McCluskey
Columb McCluskey
Sales Director, Trimwel
appse ai is fantastic, it works really well and is easy to use! Its visual interface makes it simple to see what is happening, and I especially liked the visual mapping of process flows. The teams professionalism also really impressed me.
Richard Grew
Richard Grew
Renegade Brewery

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