Download EDI files
On schedule, the flow lists the SFTP directory and downloads new EDI 214 files.
Read EDI 214 carrier files from SFTP on a schedule, update Dynamics 365 Business Central orders with tracking status, and alert Microsoft Teams on delays
Apps used in this template
About this template
Service teams log into carrier portals to answer order status questions. This template runs on a schedule, downloads EDI 214 files from your carrier or 3PL SFTP, parses PRO number, PO number and status code, finds the Business Central order and updates its tracking status, and alerts Microsoft Teams on exception codes.
Key benefits
Inside the flow
On each scheduled run the flow lists and downloads EDI 214 files from SFTP and parses them to JSON. It finds the Business Central order by PO or PRO number, updates tracking status on normal progress and sends a Teams alert on exception codes.
On schedule, the flow lists the SFTP directory and downloads new EDI 214 files.
Each file is parsed to JSON for PRO number, PO number and status code.
appse ai searches Dynamics 365 Business Central orders by PO or PRO number.
A decision step separates normal progress from exception codes.
Normal statuses are written to the order's tracking status field.
Delay or damage codes send a Microsoft Teams alert to Customer Success.
Give service teams live carrier status inside Business Central.
01
Reps answer status questions from Business Central, not carrier portals.
02
Delays reach the team before the buyer calls.
03
Orders show the latest carrier status.
04
Large volumes of carrier updates are processed automatically.
05
Accurate status supports timely buyer notifications.
01
Reps answer status questions from Business Central, not carrier portals.
02
Delays reach the team before the buyer calls.
03
Orders show the latest carrier status.
04
Large volumes of carrier updates are processed automatically.
05
Accurate status supports timely buyer notifications.
Keep exploring
Every repetitive process between your ERP, CRM, and business apps has a template. Find yours, customize it, and go live today.
Customize the flow
Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.
No triggers for FTP/SFTP.
Questions & answers
Everything you need to know about this template before you deploy it.
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