PPE ONLINE
How PPE ONLINE Got Faster Sage 300–Shopify Sync for Orders, Products, and Stock with appse ai
Europe, the Middle East and Africa
Disclaimer
PPE ONLINE, a company from the APPSeCONNECT customer base. appse ai is APPSeCONNECT's own product, built with significantly more advanced automation and AI capabilities. This case study has been adapted to reflect how PPE ONLINE's use case would run on appse ai today.
Sage 300 ↔ Shopify, automated with appse ai
- Company
- PPE ONLINE
- Headquarters
- Dubai, UAE
- Industry
- Manufacturing (Personal Protective Equipment)
- Integration Scope
- Sales orders, product data (bidirectional), inventory levels
- Deployment
- Ready-to-use integration package starting at $99/month
About PPE ONLINE
Based in Dubai, UAE, PPE ONLINE manufactures and sells personal protective equipment, running Shopify as its storefront alongside Sage 300 as its ERP.
The operational challenge
Running Shopify and Sage 300 as disconnected systems created friction across orders, product data, and stock. Sales orders placed on Shopify had to be entered into Sage 300 by hand, causing delays and errors, especially during peak order days. Product information between the two systems frequently mismatched, requiring the team to constantly cross-check listings. Inventory updates lagged between platforms, leaving gaps in real-time stock visibility and making it hard for the store to reflect current availability.
The problem
Running Sage 300 and Shopify as disconnected systems surfaced three specific problems for PPE ONLINE.
- 01
Manual Sales Order Entry
Orders placed on Shopify had to be entered into Sage 300 by hand, causing delays and errors that worsened during peak order days. "Order entry took too much time during peak days. We wanted orders to reach Sage 300 automatically."
- 02
Product Data Mismatches
Product information didn't stay aligned between Sage 300 and Shopify, requiring constant manual checking to keep listings consistent. "We needed the same product data in both places, without constant manual checking."
- 03
Stock Visibility Gaps
Inventory updates lagged between systems, making real-time alignment difficult and risking outdated availability on the storefront. "Inventory updates needed to be automatic so the store reflects current availability."
This is the exact pattern appse ai exists to remove: a manufacturer's storefront and ERP running as two disconnected systems, with manual order entry and stale product/stock data eating into speed and accuracy during exactly the periods that matter most — peak demand.
Why appse ai
PPE ONLINE needed an integration that could eliminate manual order entry, keep product data consistent across Sage 300 and Shopify, and give real-time stock visibility without added manual work, particularly during high-volume periods. appse ai delivered this as a ready-to-use Sage 300 + Shopify integration package, starting at $99/month, automating orders, product data, and inventory without a custom build.
The solution: automated order, product & inventory sync
Instead of manually keying in orders and cross-checking product listings, appse ai deployed three automated workflows across PPE ONLINE's Shopify-to-ERP cycle.
- Automated Sales Order Sync
Orders flow automatically from Shopify into Sage 300, removing manual entry and the delays and errors that came with it. "Orders now move into Sage 300 on their own. Our team saves time every day."
- Bidirectional Product Data Sync
Product information stays synchronized between Sage 300 and Shopify in both directions, keeping listings consistent without manual cross-checking.
- Automatic Inventory Synchronization
Stock levels update automatically between platforms, giving the team and the storefront accurate, real-time availability.
Each workflow runs as a closed loop: detect the event in one system, resolve it against the other, execute the update, and only surface an exception to a human when judgment is genuinely required.
The results
- Faster order processing with manual entry eliminated, even during peak volume
- Consistent product data across Sage 300 and Shopify, ending manual cross-checking
- Accurate, real-time stock visibility across platforms
- Reduced manual workload for the team
- Improved system alignment during high-volume periods
Orders now move into Sage 300 on their own. Our team saves time every day.
Frequently asked questions
How does appse ai integrate Sage 300 with Shopify?
appse ai builds an automated connection between Sage 300 and Shopify, syncing sales orders, product data (bidirectionally), and inventory levels.
