Abhishek Sur
VP Product
appse ai
Live webinar · 30 June 2026
From 200 emails a day to zero manual triage
Your support team isn't slow. Your process is. See how appse ai reads every incoming email, pulls live customer context from SAP Business One, and routes — or resolves — the ticket on its own.
Watch Replay
Free to attend · Live demo, no slides · Recording sent to all registrants
- Email → intent + sentiment read in seconds
- Live SAP B1 customer context, no manual lookup
- Invoice requests resolved with zero human touch
THE PROBLEM
Every support inbox has the same problem
Someone has to read every email. Look up the customer in the ERP. Decide whether it's billing, logistics, or IT. Then forward it to the right person — manually — 200 times a day.
That someone is usually your best people, doing your lowest-value work. It isn't support. It's dispatching.
“That's not support — that's dispatching.”
WHAT YOU'LL SEE
Watch the full flow run end-to-end
No theory. We run the live demo and you watch each step fire in real time:
- 01
A support email arrives in the shared inbox.
- 02
appse ai's AI Dispatcher reads the message and identifies intent and sentiment.
- 03
It queries SAP Business One and retrieves live customer context in seconds.
- 04
The ticket is routed to the right team — Finance, Logistics, or IT — automatically.
- 05
For invoice requests, appse ai sends the reply on its own, with the document attached. Zero human touch.
No dispatcher. No delay. No data chase.
What you'll walk away with
Outcome-driven insights, not a feature list
- 01
A clear picture of where manual triage is quietly costing your team hours every day.
- 02
How an AI agent reads intent and sentiment before a human ever opens the email.
- 03
How live ERP context reaches the right team without anyone logging into SAP.
- 04
What "zero-touch resolution" actually looks like for routine requests like invoices.
- 05
A working reference flow you can map to your own support inbox.
WHO SHOULD ATTEND
Built for the people who own the gap
Support and customer service leaders drowning in inbox volume.
ERP and SAP Business One owners who field constant "who is this customer" lookups.
Operations and IT leaders who own the handoff between the inbox and the ERP.
If you run a support inbox, manage an ERP, or own the gap between the two — this one's for you.
HOW IT'S BUILT
Real integration, running live
This isn't a mock-up. The demo runs on a real, connected stack:
- Microsoft Graph API — reads and sends from the live support inbox.
- SAP Business One Service Layer — pulls real customer context on demand.
- appse ai AI Agent nodes — read intent, decide routing, and execute the response autonomously.
WEBINAR DETAILS & HOSTS
Everything you need to know
Join the live demo on 30 June — free to attend, recording sent to all registrants.
Event details
- Date
30 June 2026
- Time
9 AM CST
- Format
Live online webinar with real-time demo
- Cost
Free to attend
- Duration
45 minutes + Live Q&A
- Can't make it live?
Register anyway — we'll send the recording to everyone who signs up.
Your hosts
Led by the team that builds appse ai — the AI-native workflow automation platform built so mid-market businesses get enterprise-grade automation without the complexity.
LinkedIn
Debangan Deb
Associate Onboarding Manager
appse ai
Stop dispatching. Start resolving.
Live demo. Real integration. No slides. See appse ai run the full flow end-to-end.
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