Capture the order edit
The flow picks up the edited Magento 2 order with its changed quantities and SKUs.
Update the matching SAP Business One sales order when a buyer edits a Magento 2 order, and alert Microsoft Teams when the order is already picked or shipped
Apps used in this template
About this template
When a B2B buyer edits a Magento 2 order after it reaches SAP Business One, the ERP keeps the old lines and the warehouse can ship the wrong goods. This template picks up the edited order, finds the matching SAP Business One sales order, checks whether it is already picked or shipped, and either updates lines, quantities and prices or alerts the operations team in Microsoft Teams.
Key benefits
Inside the flow
An edited Magento 2 order starts the flow, and appse ai reads the SAP Business One sales order that matches the web order. A decision step updates the sales order when lines are still open, or sends a Microsoft Teams alert when items are already picked or shipped.
The flow picks up the edited Magento 2 order with its changed quantities and SKUs.
appse ai queries SAP Business One for the sales order that matches the web order.
A decision step compares the original lines with the edit and checks whether items are picked or shipped.
If the order is still open, the SAP Business One sales order lines, quantities and prices are updated.
If items are already picked or shipped, a Microsoft Teams alert goes to the operations team.
Keep SAP Business One sales orders in step with buyer edits in Magento 2.
01
Edits reach the ERP before the warehouse picks, so old lines do not ship.
02
Orders already picked or shipped are blocked from automatic changes.
03
Billing in SAP Business One reflects the buyer's final order.
04
Customer service and warehouse teams stop searching for orders to edit by hand.
05
Operations sees blocked edits in Microsoft Teams as they happen.
01
Edits reach the ERP before the warehouse picks, so old lines do not ship.
02
Orders already picked or shipped are blocked from automatic changes.
03
Billing in SAP Business One reflects the buyer's final order.
04
Customer service and warehouse teams stop searching for orders to edit by hand.
05
Operations sees blocked edits in Microsoft Teams as they happen.
Keep exploring
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Customize the flow
Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.
Questions & answers
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