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CRMERPAI Summarization

Summarize HubSpot Closed Won Deals into Epicor Kinetic Order Comments

Summarize the emails and notes on each HubSpot Closed Won deal with AI, add the summary to the Epicor Kinetic sales order and email the production team

Apps used in this template

HubSpot
HubSpot
Epicor Kinetic
Epicor Kinetic
Gmail
Gmail
HubSpot
Epicor Kinetic
Gmail

About this template

What This Workflow Does

Production teams often start work without the special instructions buried in the sales rep's emails and notes. This template checks HubSpot every 3 minutes for updated deals (up to 10 per run), and for each Closed Won deal it summarizes the deal's emails and notes with AI, adds the summary to the Epicor Kinetic sales order comments and emails it to the production team through Gmail.

Key benefits

  • Handover on Closed Won — Only deals marked Closed Won start the handover.
  • Emails and notes condensed — AI pulls out instructions, customizations, agreed dates, delivery needs and risks.
  • Instructions on the ERP order — The summary is saved in the Epicor Kinetic sales order comments.
  • Production alerted by email — Gmail sends the summary with the key order details.

Template details

Steps
6
Apps
3 integrations
Flow
HubSpot to Epicor Kinetic and Gmail
Mode
Scheduled
Category
CRMERPAI Summarization
Version
v1.0

Inside the flow

How the template works

Every 3 minutes, the flow pulls up to 10 updated HubSpot deals and keeps only Closed Won ones. It aggregates each deal's emails and notes, has AI write a production summary, adds it to the matching Epicor Kinetic sales order comments and emails the production team through Gmail.

01

Find Closed Won deals

Every 3 minutes, the flow checks HubSpot for updated deals, up to 10 per run, and keeps only those marked Closed Won.

02

Collect deal emails

Emails linked to the deal are retrieved with subject, content, direction and timestamp, and combined into one history.

03

Collect deal notes

Notes linked to the deal are retrieved with their content and timestamps and added to the same history.

04

Write the production summary

An AI step summarizes special instructions, customizations, agreed dates, packaging or delivery requirements and open risks. It avoids assumptions and leaves out commercial and personal details.

05

Update the Epicor Kinetic order

The flow finds the sales order by the HubSpot deal reference and adds the summary to the order comments.

06

Email the production team

Gmail sends the configured recipient the deal name, Epicor Kinetic order number, customer, order total, currency, shipping method and summary.

Business Benefits

What changes when Closed Won deals reach production with a summary attached

01

Production starts with the full picture

Customizations, agreed dates and delivery requests from the deal reach production before scheduling, not after a mistake.

02

Instructions stay with the order

The summary sits in the Epicor Kinetic order comments, so anyone opening the order sees the customer's requirements.

03

Fewer assumptions on the shop floor

The summary draws only on documented emails and notes and calls out open risks, reducing guesswork during order preparation.

04

Sales and production work from the same record

HubSpot deal history, the Epicor Kinetic order and the handover email all carry the same information.

05

Less handover admin for sales

Collecting emails and notes, writing the summary, updating the order and notifying production all run without manual work.

01

Production starts with the full picture

Customizations, agreed dates and delivery requests from the deal reach production before scheduling, not after a mistake.

02

Instructions stay with the order

The summary sits in the Epicor Kinetic order comments, so anyone opening the order sees the customer's requirements.

03

Fewer assumptions on the shop floor

The summary draws only on documented emails and notes and calls out open risks, reducing guesswork during order preparation.

04

Sales and production work from the same record

HubSpot deal history, the Epicor Kinetic order and the handover email all carry the same information.

05

Less handover admin for sales

Collecting emails and notes, writing the summary, updating the order and notifying production all run without manual work.

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Customize the flow

Build Your Own Version of This Workflow

Every trigger and action this template uses is available in the appse ai builder, so the same flow can be rebuilt with your own routing, thresholds and destinations.

01

New products created

Trigger when new products are created in HubSpot.

02

New orders created

Trigger when new orders are created in HubSpot.

03

Contacts updated

Trigger when contacts are updated in HubSpot.

04

New companies created

Trigger when new companies are created in HubSpot.

05

Companies updated

Trigger when existing companies are updated in HubSpot.

06

New invoices created

Trigger when new invoices are created in HubSpot.

07

New ticket created

Trigger when new support tickets are created in HubSpot.

08

Deals updated

Trigger when existing deals are updated in HubSpot.

09

New contacts created

Trigger when new contacts are created in HubSpot.

10

New deals created

Trigger when new deals are created in HubSpot.

11

Products updated

Trigger when products are updated in HubSpot.

12

New quotes created

Trigger when new quotes are created in HubSpot.

Questions & answers

Frequently asked questions

Everything you need to know about this template before you deploy it.

How does HubSpot to Epicor Kinetic production handover work?

Every 3 minutes, appse ai checks HubSpot for updated deals and keeps the Closed Won ones. AI summarizes each deal's emails and notes, the summary is added to the Epicor Kinetic sales order comments, and Gmail emails it to the production team.

How often does it check HubSpot?

What does the AI summary include?

How is the Epicor Kinetic order found?

What needs to be in place before it runs?

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Peter Grueterich
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President, Bernardo 1946
Rapidly growing companies, to get to that level of establishment, you need a solution like appse ai to bridge the connections between disparate systems.
Robert Donnelly
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CEO and Co-Founder, Nine Line
The platform syncs data between our applications and it simply just works. This saved us a lot of time we used to spend manually synchronizing data from one system to another.
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Kaywan Pour
Kaywan Pour
Niagara Warenhandels GmbH
appse ai is making our operations easy! They make the customer experience much better. It costs us less human effort to proceed our orders.
Ramez Tacrity
Ramez Tacrity
Technical Sales Specialist, Digitech
I was impressed by how easy appse ai is to use and their ability to customize the platform to meet our clients specific requirements.
Vainick Oliveri
Vainick Oliveri
Golden Toys
appse ai transformed our business by automating the sync between SAP Business One and WooCommerce. What used to be a time-consuming, manual process is now seamless. We add products in SAP, and everything syncs automatically to the website.
Maher Ataya
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