Disclaimer
Parrot, a company from the APPSeCONNECT customer base. appse ai is APPSeCONNECT's own product, built with significantly more advanced automation and AI capabilities. This case study has been adapted to reflect how Parrot's use case would run on appse ai today.

SAP Business One ↔ PrestaShop, automated with appse ai
- Company
- Parrot
- Founded
- 1994 (by Henri Seydoux)
- Headquarters
- Paris, France
- Industry
- Electrical & Electronics — advanced wireless technology (automotive, civil drones, connected objects)
- Website
- www.parrot.com
- Sales Footprint
- Majority of sales generated overseas
- Integration Scope
- Out-of-the-box SAP Business One + PrestaShop packages; one ERP database synced with three web instances; automated sales order processing; item information sync; special, tier, and customer-specific pricing sync; instant inventory updates to all webstores; delivery-management automation; ProcessFlow visual designer used by Parrot's team for customizations
About Parrot
Founded in 1994 by Henri Seydoux and headquartered in Paris, France, Parrot develops advanced wireless technology for consumers and professionals across automotive, civil drones, and connected objects. The majority of its sales are generated overseas. Parrot runs SAP Business One as its back-end ERP and PrestaShop for its web storefronts, across three separate web instances.
The Operational Challenge
Manual data entry between PrestaShop and SAP Business One reduced efficiency, and manual re-entry of information and shipment status updates consumed productive staff time. Slow operations hurt the customer experience. Parrot needed rapid inventory updates across all webstores, a single SAP Business One ERP connected to three web instances, and automation of delivery management.
The problem
Running SAP Business One and multiple PrestaShop web instances as disconnected systems surfaced specific problems for Parrot:
- 01
Manual Data Entry
Manual data entry between PrestaShop and SAP Business One reduced efficiency.
- 02
Manual Re-Entry & Shipment Status Updates
Staff time was consumed by re-entering information and updating shipment statuses by hand.
- 03
Slow Operations Hurting Customer Experience
Slower operations affected customer service.
- 04
Delayed Inventory Updates Across Webstores
Parrot needed rapid inventory updates across all web stores.
- 05
One ERP, Three Web Instances
A single SAP Business One ERP needed to connect to three separate PrestaShop instances.
- 06
Delivery Management Automation
Parrot needed delivery management to be automated.
This is the exact pattern appse ai exists to remove: a global electronics brand running three web instances against a single ERP, with manual data entry and shipment status updates consuming productive staff time.
Why appse ai
Parrot needed a proven integration partner capable of connecting one SAP Business One ERP to multiple PrestaShop web instances, with rapid inventory updates, tiered pricing sync, and room for its own team to customize workflows.
appse ai delivered out-of-the-box SAP Business One + PrestaShop integration packages, with the ProcessFlow visual integration designer enabling Parrot's team to make hands-on customizations without heavy custom development.
The solution: unified ERP-to-webstore automation across three web instances
Instead of manual data entry and status updates, appse ai deployed automated workflows across Parrot's SAP-to-PrestaShop cycle:
- Automatic Website-to-ERP Sync
Web instances sync automatically with SAP Business One.
- One ERP, Multiple Webstores
A single SAP Business One database stays synced with all three PrestaShop instances.
- Automated Sales Order Processing
Orders process automatically in SAP Business One.
- Item Information Sync
Item data syncs from the ERP to PrestaShop.
- Special, Tier & Customer-Specific Pricing Sync
Pricing structures sync from the ERP to PrestaShop.
- Instant Inventory Updates to All Webstores
Stock changes appear across every web instance.
- ProcessFlow Visual Designer
Parrot's own team makes hands-on customizations visually.
Each workflow runs as a closed loop: detect the event in one system, resolve it against the other, execute the update, and only surface an exception to a human when judgment is genuinely required.
The results
- One SAP Business One ERP synced with three web instances
- Eliminated manual data entry and reduced duplication
- Improved sales and inventory management efficiency
- Real-time data exchange with time and resource savings
- Improved customer service level
- Streamlined business operations
- Instant inventory updates across all webstores
We chose APPSeCONNECT because we were looking for a partner who had a proven capability of delivering integration solution
Frequently asked questions
How does appse ai integrate SAP Business One with PrestaShop?
appse ai delivers out-of-the-box SAP Business One + PrestaShop integration packages with automatic sync of orders, item information, pricing, and inventory, customizable through the ProcessFlow visual integration designer.
