All Marine Spares
8,000 SKUs, Hundreds of Daily Orders, Zero Manual Entry Between SAP Business One and BigCommerce
Asia Pacific Oceania
Disclaimer
All Marine Spares, a company from the APPSeCONNECT customer base. appse ai is APPSeCONNECT's own product, built with significantly more advanced automation and AI capabilities. This case study has been adapted to reflect how All Marine Spares's use case would run on appse ai today.
BigCommerce ↔ SAP Business One, automated with appse ai
- Company
- All Marine Spares
- Headquarters
- Australia
- Industry
- OEM & Aftermarket Marine Parts Distribution
- Integration Scope
- Orders, inventory (8,000+ SKUs), shipping labels, tracking numbers
About All Marine Spares
All Marine Spares is a rapidly expanding global distributor of OEM and aftermarket marine parts, serving clients worldwide with thousands of product line items and handling hundreds of orders daily. The company runs its online storefront on BigCommerce and its backend operations on SAP Business One, with a clear mission: quick, reliable delivery with a high level of service.
When growing order volume meets manual data entry
As demand grew from dozens to hundreds of orders a day, All Marine Spares' team was still bridging SAP Business One and BigCommerce by hand — re-keying every online order into the ERP, uploading 8,000+ inventory line items via Excel once or twice a day, and manually copy-pasting tracking numbers back into BigCommerce after shipment. Weekend orders piled up untouched, Monday mornings started with 100+ orders waiting for manual entry, and inventory data was always hours behind reality — leading to overselling, customer refunds, and a team spending its energy on data entry instead of growth.
The problem
As All Marine Spares' order volume scaled into hundreds per day across a catalogue of 8,000+ SKUs, the gap between BigCommerce and SAP Business One created bottlenecks that manual effort could not keep up with:
- 01
Manual Order Entry Overload
Every BigCommerce order had to be re-entered into SAP Business One by hand. Weekend orders accumulated untouched — by Monday morning, staff faced 100+ unprocessed orders, creating delivery delays, rising error rates on addresses and quantities, and a team stuck on data entry instead of serving customers.
- 02
Inaccurate Inventory Across 8,000+ SKUs
BigCommerce stock was updated manually via Excel uploads covering 8,000+ line items, refreshed once or twice a day at most. Fast-moving products sold out before the storefront reflected the change — causing overselling, customer refunds, lost revenue, and hours of daily staff effort just to keep stock data "close enough" to reality.
- 03
Manual Shipping & Tracking Workflows
After orders shipped, staff had to manually type tracking numbers into the shipping system and copy-paste them into BigCommerce to notify customers — hours of repetitive work that introduced errors, delayed customer notifications, and crushed team morale.
This is the exact pattern appse ai exists to remove: connected systems that still depend on a human to bridge the last mile between them.
Why appse ai
All Marine Spares needed an automation layer that could keep SAP Business One as the single source of truth for orders, inventory, and shipping — without custom middleware, without daily spreadsheet uploads, and capable of running 24/7 so weekend and after-hours orders never pile up.
appse ai delivered pre-built, bi-directional connectors between SAP Business One and BigCommerce — automating order flow, real-time inventory sync across 8,000+ SKUs, and shipping-tracking updates in a continuous loop, without requiring All Marine Spares to build custom integrations or add integration headcount.
The solution — always-on workflows across order, inventory & shipping
Instead of manual reconciliation between two disconnected systems, appse ai deployed always-on workflows that watch BigCommerce and SAP Business One simultaneously:
- Real-Time Order Sync
Orders are captured and pushed into SAP Business One automatically the moment they're placed — including weekends and after hours. Monday mornings now start with 100+ orders already in SAP B1, ready to ship, instead of 100+ orders waiting to be typed.
- 24/7 Inventory Sync Across 8,000+ SKUs
Stock levels in SAP Business One are mirrored live to BigCommerce the instant inventory is received in the warehouse — replacing manual Excel uploads, preventing overselling, and ensuring accuracy even outside business hours.
- Automated Shipping & Tracking Sync
Shipping details and tracking numbers are automatically extracted from SAP Business One and pushed to BigCommerce every few minutes — customers receive immediate tracking notifications without any staff touching the data.
Each workflow runs as a closed loop: detect the event in one system, resolve it against the other, execute the update, and only surface an exception to a human when judgement is genuinely required.
The results
The source material confirms all qualitative impacts below. Hard metrics — percentage error reduction, exact hours saved per week, revenue impact — need confirmation from All Marine Spares or Sales before they're added as hero stats.
- Manual order entry eliminated; Monday mornings start with orders ready to ship, not ready to type
- Real-time inventory accuracy across 8,000+ line items, ending daily Excel uploads and overselling
- Automated shipping-tracking sync removed hours of daily copy-paste work
- Customer experience improved — accurate stock, faster delivery, immediate tracking notifications
- Team morale restored — staff shifted from repetitive data entry to customer service and growth
- Scalable foundation for peak-season demand and future expansion without adding headcount
The takeaway
All Marine Spares turned a Monday-morning order backlog and daily inventory guesswork into a real-time, always-on operation — without adding headcount to keep up with growth.
They truly helped us transform our business processes. We used to do everything manually — entering orders, updating inventory, fixing errors constantly. Now with the integration, it's become really smooth; everything just flows. It's helped our team save time, streamline processes, and honestly boost productivity more than we expected. Today we walk in on a Monday and there are 100 orders, and they're all ready to be shipped out the door. That's been very exciting.
Frequently asked questions
How does appse ai integrate BigCommerce with SAP Business One?
appse ai uses pre-built, bi-directional connectors that sync orders, inventory, and shipping data between BigCommerce and SAP Business One automatically in real time, without custom middleware or manual uploads.
